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 P.O. Box 7737

 Chicago, IL 60680-7737




Appointment of Nancy Rettinhouse as Acting District Manager/Postmaster of Chicago

February 26, 2011 - May 31, 2011

The Chicago District of the U.S. Postal Service is pleased to announce the appointment of Nancy Rettinhouse as acting District Manager/Postmaster, effective February 26. She succeeds Gloria Tyson, who will retire from the Postal Service effective March 3.

Rettinhouse will oversee all customer service operations, including delivery, retail and administrative support departments. The district serves more than 1.3 million homes, businesses and Post Office Boxes in the City of Chicago and six surrounding suburbs, encompassing ZIP Codes 606-608. The district includes three mail processing plants, 49 delivery stations and carrier annexes, and 29 retail-only stations, with 7,600 employees.

Rettinhouse comes to Chicago from the Greater Michigan District, headquartered in Grand Rapids, where she was named District Manager in June 2010. Prior to that appointment, Rettinhouse served as Detroit District Manager for three years, and as acting District Manager in the Northern Illinois District. Rettinhouse began her postal career as a processing and distribution clerk in Grand Rapids in 1979. She was promoted to a supervisory position in 1982, and to Postmaster of Middleville, MI in 1986. Over the next 20 years, she served as Postmaster in several cities including Grand Rapids, MI and Charlotte, NC.

During that period, Rettinhouse also held long-term assignments as Senior Manager, Post Office Operations; Manager, Human Resources; and as a member of a national Postal Service Function Four standardization team. Currently Rettinhouse serves as the Great Lakes Area Co-chair of the Joint Safety Task Force with the National Association of Letter Carriers.

Rettinhouse holds a Bachelor's degree in business management from the University of Phoenix.

Rettinhouse states, I am honored to be offered the Chicago assignment. As a Chicago native, whose father worked for the Chicago Post Office every summer during college and whose grandfather retired after a long career with the Chicago Tribune, this assignment feels like coming home. I have watched the tremendous progress and service improvements that have been made in Chicago over the last several years and I am proud to be joining this fine team.