The purpose of a Postal Customer Council (PCC) is to strengthen the working relationship between the United States Postal Service (USPS) and its customers. The program is intended to establish an effective dialogue and improve communications between the United States Postal Service and its customers. The PCC's help keep customers informed of changes in service.
The program began in 1961 as a way for postal customers to communicate more effectively with postal managers. Originally called mail users councils, their intent was to better regulate the flow of mail through a "mail early" campaign. The name was changed to postal customer council in 1971. Once customers and postal managers established better communication through the PCC's, they found that many problems could be solved and service improved measurably.
yes, you may visit www.usps.com for rates, zip codes, direct mail assistance and other postal related information.
Yes, there are currently two booklets available. One is the Domestic Mail Manual 100, "A Customer's Guide to Mailing", the other is DMM 200, "A Guide to Mailing for Businesses and Organizations". These booklets may be obtained at your local BMEU or associate post office.
Yes, you may visit https://tools.usps.com/go/ZipLookupAction_input for rates, ZIP codes, direct mail assistance and other postal related information.
Your local Business Mail Entry Unit (BMEU) will be able to assist you.
A Mail Service Provider is a vendor that specializes in creating and preparing mail i.e. Presort bureau, letter shops, address list vendors, printers and publishers and parcel consolidators. A list of some of these companies is located in Contact Menu.
Organizations apply for authorization to mail at Nonprofit Marketing Mail Rates by submitting PS Form 3624, "Application to Mail at Nonprofit Marketing Mail Rates" at the post office where the organization intends to mail. For information about Nonprofit Rate eligibility, see publication 417, Nonprofit Marketing Mail Eligibility online at http://pe.usps.com or pick up a copy at your local post office.
The postal service offers several online services that combine the speed of the internet with the effectiveness of traditional mail. Online services allow you to select or design a mailpiece and enter addresses or upload an address list. Your mailpieces are printed, prepared and delivered in as few as one or two days. For more information or to get started, go to www.usps.com/mailingonline.
Not all purchased or rented lists have addresses that are correct, checked, updated or certified. To make sure you are receiving a list with accurate addresses, ask your vendor about the list's National Deliverability Index (NDI), which rates the percentage of addresses in that list that are deliverable. The NDI rating allows you to compare the quality of addresses from several lists and to choose the one that has the highest accuracy rating. Keep in mind - your address list is only as good as your last upgrade.
No, the postal service does not sell address lists.
The USPS offers ways to check your list or you may use a Mail Service Provider for list maintenance.
National Change of Address (NCOA), a licensed vendor will run your mailing list through special software that updates addresses for your customers who have filed a change of address with the USPS. You clean up your list before you mail.
You can achieve better results and avoid wasting postage on undeliverable mailpieces.
You begin by visiting your local Business Mail Entry Unit (BMEU) or local associate post office to discuss your plans and needs. The BMEU offers information and training for new mailers. If preparing your mail with a workshare program according to postal standards is not your cup of tea, (it can be labor intensive), then you may consider using a Mail Service Provider.
Things to consider when you use the USPS are: speed - i.e., delivery expectation, cost, shape & weight of the mailpiece, extra services i.e., insurance, delivery or signature confirmation and destination of the article.
If you meet the volume requirements a person or company can qualify for discounted mail rates. You must have specified quantities and do some additional work i.e. (presorting by ZIP code) so that your mail is easier for the postal service to handle and using Intelligent Mail Barcodes for letters, flats, and packages. Contact the Chicago Business Mail Entry Unit at 312-983-8455 and inquire about the Full-Service option.
433 W. Harrison St.
Chicago, IL 60607
They can conduct onsite consultations at your business. Their schedule is Monday- Friday, 8 a.m. to 5 p.m.
You may deposit bulk mailing(s) at the Business Mail Entry Unit (BMEU): 433 W. Polk St., (2 blocks East of Canal St.) - dock doors 1-5 and 93-98.
You may call the Business Service Network at 312-983-8440 and a customer service representative will answer your question(s) or refer you to the appropriate department.